
- Wild-Harvested Chaga Capsules: Experience the benefits of chaga mushroom with our premium capsules made from wild-harvested chaga mushroom powder. Each serving delivers potent antioxidants to combat oxidative damage and support immune health.
- Organic Chaga Tea Alternative: Skip the brewing hassle with our convenient chaga mushroom capsules, offering the same benefits as chaga tea in an easy-to-take form. Perfect for daily use, whether at home or on the go.
- Mushroom Complex Purity: Unlike many mushrooms supplement brands, we use 100% pure chaga powder extracted from the fruiting body—no grains, fillers, or additives. Verified by third-party labs for purity and potency.
- Quality You Can Trust: Our chaga mushroom product is proudly made in a certified cGMP facility. Each capsule is carefully formulated and tested to ensure premium quality and safety.
- Powerful Antioxidant Support: Packed with beta-glucans and other active compounds, our chaga mushroom capsules provide a rich source of antioxidants to help maintain your body’s resilience and vitality.
Returns policy
- You may return unopened and unused products within 30 days of delivery for a full refund.
- To initiate a return, please contact our customer support team at hello@hellomush.ca with your order number and reason for return.
- Once approved, you will receive instructions on how to send your item(s) back.
Shipping policy
We offer standard and expedited shipping options at checkout. Standard shipping typically takes 3-7 business days, while expedited shipping arrives in 2-3 business days. Shipping costs are calculated based on the weight of the order and the selected shipping method. Free standard shipping is available on orders over $60.
faq
What’s actually in your products? Are they safe?
Just the good stuff. We usereal mushroom extracts, no mycelium-on-grain, no shady fillers, and definitely no fairy dust.
Everything’sthird-party tested for safety, purity, and potency—because you deserve to know exactly what you’re putting in your body (and feel good about it).
Can I take Hellomush if I’m pregnant, breastfeeding, or giving to kids?
We’re obsessed with safe, food-grade ingredients—but when it comes to pregnancy, nursing, or little ones under 12, we recommend checking in with your doctor. You know your body best, and they know your history.
Vegan? Gluten-free?
Yup, yup, and mostly yup.
All our products are vegan
Certified gluten-free
We’re all about radical label honesty—no weird surprises here.
Shelf life? Storage tips?
Our mushrooms like to chill—just like us.
Keep your products in a cool, dry place, away from sunlight and steam.
Every pouch or bottle is marked with a best-before date, and shelf life is typically 18–24 months.
Seal it tight, store it right, and you’re golden.
What’s the deal with subscriptions?
Want mushroom power on repeat? We got you.
With our subscription option, you’ll get:
✅ Auto-shipped goodness every 30/60/90 days
✅ A sweet discount (because loyalty = love)
✅ No pressure—you can pause, skip, or cancel anytime
It’s wellness without the “Oops, I forgot to reorder” panic.
Set it, forget it, and stay mush-powered.
Do you offer products for specific skin concerns?
Yes, we offer a variety of products tailored to address specific skin concerns such as dryness, acne, aging, and sensitivity. Our range includes moisturizers, serums, cleansers, masks, and more, each formulated to target and improve specific skin issues. Explore our product descriptions or reach out to our customer support team for personalized recommendations.
What if my item arrives damaged, defective, or incorrect?
Please contact us within 7 days of delivery if your order is damaged, defective, or incorrect. We’ll send you a replacement or issue a full refund at no extra cost.
Can I return my order if I change my mind?
Yes, you may return products for reasons such as:
- Ordered the wrong item/flavor by mistake
- Changed your mind or no longer want the product
- Didn’t enjoy the flavor/taste/scent
- Bought multiples and want to return extras
However, return shipping costs are the customer’s responsibility.
What condition must the product be in to qualify for a return?
To be eligible for a refund, the item must be unopened, unused, and in its original packaging.
Do you refund the original shipping cost?
Original shipping fees are non-refundable, unless the return is due to damage, defect, or an incorrect item.
How long does it take to receive my refund?
Refunds are issued once we receive and inspect the returned product. Funds will be processed back to your original payment method within 5–10 business days.
How do I start a return?
To initiate a return or report a damaged item, please email us at hellomushlab@gmail.com with your order number and a photo (if applicable).