We ship across North America, and international is coming soon (mushrooms know no borders).
Not vibing with your order? No problem.
Send back unopened products within 30 days, and we’ll refund you—no side-eye, no guilt trip.
Email us anytime: hello@hellomush.com

For U.S. and Canada: usually 3–7 business days.
For everywhere else: 7–14 days depending on how far the mushrooms have to travel.
You'll get tracking as soon as your order ships—because mushroom magic deserves to be tracked in real time.

Yes, we ship worldwide—mushrooms deserve a passport too.
If you’re outside North America, your package may go through customs depending on your country’s import rules.
We’ll provide all necessary paperwork on our end (like invoices + product details), but customs fees or delays are up to local authorities. If you’ve got questions, just reach out—we're happy to help decode mushroom diplomacy.

Initiating a return is easy. Simply contact our customer support team with your order details and reason for return. Our team will guide you through the process and provide you with further instructions on returning the product. Please note that return shipping costs may be the responsibility of the customer, unless the return is due to an error on our part.

We apologize for any inconvenience caused by a damaged or defective product. If you receive a damaged item or there is an issue with the product, please contact our customer support team immediately. We will gladly assist you in resolving the issue and arranging a replacement or refund as necessary.

Just the good stuff. We use real mushroom extracts, no mycelium-on-grain, no shady fillers, and definitely no fairy dust.
Everything’s third-party tested for safety, purity, and potency—because you deserve to know exactly what you’re putting in your body (and feel good about it).

We’re obsessed with safe, food-grade ingredients—but when it comes to pregnancy, nursing, or little ones under 12, we recommend checking in with your doctor. You know your body best, and they know your history.

Yup, yup, and mostly yup.
All our products are vegan
Certified gluten-free

We’re all about radical label honesty—no weird surprises here.

Our mushrooms like to chill—just like us.
Keep your products in a cool, dry place, away from sunlight and steam.
Every pouch or bottle is marked with a best-before date, and shelf life is typically 18–24 months.

Seal it tight, store it right, and you’re golden.

Want mushroom power on repeat? We got you.
With our subscription option, you’ll get:
✅ Auto-shipped goodness every 30/60/90 days
✅ A sweet discount (because loyalty = love)
✅ No pressure—you can pause, skip, or cancel anytime

It’s wellness without the “Oops, I forgot to reorder” panic.
Set it, forget it, and stay mush-powered.